Canned Message Groups

Feature Summary

The Canned Message Groups feature in GSatTrack builds upon the capabilities of the Canned Messages feature by introducing the concept of message grouping. Users can organize and categorize canned messages into specific groups, creating a structured and efficient approach to communication. This feature is particularly beneficial in scenarios where messaging needs are diverse, and users want to ensure quick access to predefined messages that particular devices can use. (NAL Shout, for example).

How to Use

How-To: Add Canned Message Groups

1. Go to the navigation menu and click on ‘Add Item’

2. Click on ‘Canned Message Group’

3. Fill in the required fields

   1. Name

4. Click ‘Create Canned Message Group’

How-To: Edit Canned Message Groups

1. Go to the navigation menu and click on ‘Manage’
2. Click on ‘Canned Message Groups’
3. Click on the ‘Edit’ icon next to the desired canned message
4. Edit the ‘Name’ field as desired
5. Click ‘Save Changes’

How-To: Delete Canned Message Groups

1. Go to the navigation menu and click on ‘Manage’
2. Click on ‘Canned Message Groups’
3. Click on the ‘Delete’ icon next to the desired canned message
4. Click ‘Delete’ on the popup window

Additional Information

Key Features

• Group Organization: Allows users to organize canned messages into distinct groups based on themes, purposes, or operational contexts.
• Customizable Group Names: Provides the flexibility to customize group names, ensuring that the organization aligns with the unique communication needs of the user or organization.
• Quick Message Selection within Groups: Facilitates quick message selection by grouping related canned messages together, reducing the time and effort required to locate specific messages.
• Multilevel Categorization: Supports multilevel categorization, allowing for a hierarchical structure of message groups for even more granular organization.
• Group Permissions and Access Control: Offers permissions and access control settings for message groups, ensuring that users only have access to the relevant groups based on their roles.
• Integration with User Roles: Integrates seamlessly with user roles within GSatTrack, aligning message group access with the organizational hierarchy and user responsibilities.

Use Cases

• Emergency Response Group: Create a group containing canned messages specifically tailored for emergency responses, allowing for quick communication during critical situations.
• Maintenance Alerts Group: Organize canned messages related to maintenance alerts and reminders into a dedicated group, streamlining communication with maintenance teams.
• Driver Instructions Group: Group canned messages with navigation instructions or operational guidance for drivers, ensuring easy access to instructions that need to be frequently communicated.
• Security Incident Reporting Group: Establish a group for canned messages related to reporting security incidents, providing a structured approach to communication during security-related events.
• Administrative Announcements Group: Create a group for administrative announcements and updates, allowing administrators to efficiently communicate important information to all relevant users.
• Customized User Groups: Tailor message groups to specific user roles or departments within the organization, ensuring that users only have access to canned messages relevant to their responsibilities.

See Also

Supporting Features

• Canned Messages