Alerts
Alert Notifications
Feature Summary
The Alert Notifications feature in GSatTrack is designed to provide users with immediate and actionable information when predefined conditions or events occur. By offering customizable alert settings and real-time communication, this feature enhances situational awareness and allows users to respond promptly to deviations, emergencies, or important operational updates.
How to Use
Note!
Alert notifications are designated when adding a new alert. This includes who is contacted and if the alert shows up on the map. See the “Add Contacts” page if a contact is not listed under the “Notifications” section.
How-To: Edit Alert Notifications
Go to the Navigation menu and click on “Manage
Click on “Alerts”
Click the “Edit” button next to the desired alert
Expand the “Notifications” tab
Choose which contacts are notified when an alert is triggered and/or no longer triggered
Choose whether to hide alerts on the map or not
Click “Save Changes”
Additional Information
Key Features
- Customizable Alert Settings: Allows users to customize alert parameters, including thresholds, severity levels, and notification preferences.
- Real-time Alert Delivery: Delivers alerts in real-time to ensure that users receive immediate notification of critical events or conditions.
- Multiple Notification Channels: Supports multiple notification channels, including email, SMS, and in-platform alerts, providing flexibility in how users receive notifications.
- Escalation Procedures: Enables the setup of escalation procedures, ensuring that alerts are escalated to higher levels of management or additional personnel if immediate acknowledgment or action is not taken.
- Integration with Alert Triggers: Integrates seamlessly with the Alert Triggers feature, ensuring that users are notified based on the predefined trigger conditions.
- Acknowledgment Mechanism: Provides acknowledgment features, allowing users to confirm receipt of alerts, facilitating a streamlined communication loop.
Use Cases
- Geofence Breaches: Receive immediate alerts when assets breach predefined geofences, allowing for swift response to unauthorized movements.
- Excessive Speed Alerts: Get real-time notifications when vehicles exceed specified speed limits, promoting safe driving practices and allowing for immediate intervention.
- Critical Temperature Alerts: Receive alerts when temperature-sensitive cargo is exposed to conditions outside the acceptable range, enabling quick measures to protect the cargo.
- Maintenance Reminders: Get notified when assets reach predetermined maintenance intervals, facilitating proactive scheduling of maintenance activities.
- Route Deviations: Receive alerts for deviations from planned routes, allowing for immediate corrective actions to ensure adherence to schedules.
- Fuel Level Warnings: Get alerts when fuel levels drop below a specified threshold, ensuring timely refueling activities and preventing fuel shortages.