Message Routing

Feature Summary

Message Routing automatically distributes messages to the right recipients or destinations based on rules you define — no manual intervention, fewer communication errors.

Additional Information

Key Features

• Automatic distribution to predefined recipients or destinations.
• Rule-based routing on criteria such as asset status, location, or event triggers.
• Real-time routing as conditions or events occur.
• Customizable routing policies to match your protocols.
• Routing decisions driven by live asset data.

Use Cases

• Routing emergency messages to the appropriate response team by severity.
• Directing messages by geographical zone.
• Sending asset status updates to the designated team automatically.
• Routing maintenance alerts to maintenance personnel.

See Also

Supporting Features

Message routing is defined by the type of message being used and the parameters the user puts in place when creating those messages. See the following pages for more information:

• Two-Way Messaging