Canned Message Groups - Docs

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Canned Message Groups

Feature Summary

Canned Message Groups let you organize canned messages into named groups for quicker access. This is useful when messaging needs are diverse and you want predefined messages readily available for specific devices (for example, NAL Shout).

How to Use

How-To: Add Canned Message Groups

  1. Go to the navigation menu and click on ‘Add Item’

  2. Click on ‘Canned Message Group’

  3. Fill in the required fields

    1. Name

  4. Click ‘Create Canned Message Group’

How-To: Edit Canned Message Groups

  1. Go to the navigation menu and click on ‘Manage’
  2. Click on ‘Canned Message Groups’
  3. Click on the ‘Edit’ icon next to the desired canned message
  4. Edit the ‘Name’ field as desired
  5. Click ‘Save Changes’

How-To: Delete Canned Message Groups

  1. Go to the navigation menu and click on ‘Manage’
  2. Click on ‘Canned Message Groups’
  3. Click on the ‘Delete’ icon next to the desired canned message
  4. Click ‘Delete’ on the popup window

Additional Information

Key Features

  • Group Organization — organize canned messages into distinct groups by theme, purpose, or operational context.
  • Customizable Group Names — name groups to match your communication needs.
  • Quick Message Selection — group related messages together to find specific ones faster.
  • Multilevel Categorization — supports a hierarchical structure of message groups for granular organization.
  • Permissions and Access Control — restrict group access by user role within GSatTrack.

Use Cases

  • Emergency Response — messages tailored for quick communication during critical situations.
  • Maintenance Alerts — alerts and reminders for maintenance teams.
  • Driver Instructions — navigation or operational guidance communicated frequently to drivers.
  • Security Incident Reporting — structured messages for reporting security-related events.

See Also

Supporting Features

  • Canned Messages