Troubleshooting

Troubleshooting

Basic Troubleshooting

How to Access the GUI

  1. To reboot the system under the ‘ System’ dropdown menu select ‘Reboot’
  2. If you get an error message then wait two minutes and refresh your browser, repeat until you see this:

Reset

When should you reset and what should the user know/beware of when resetting their device?

  • Standard Reset: Press and release quickly
  • Factory Reset: Press and hold for 5 seconds